she instilled certain principles in my sister, my twin sister, frances, and myself. believe in yourself. have a lot of confidence. don't shirk away from a challenge but recognize opportunities when they come. also, honesty and integrity. and lastly, i think she really taught me that you have to put the customer first. she was a business woman. i was with her in her business every single day. >> so you were raised in segregated washington. >> yes. >> your mother decided to become a hairdresser, a master beautician? >> yes. >> and who would ever believe it, through this business and from her being such, again, not really highly educated but being a great businesswoman, you began meeting some diplomats, some leaders, and you got this remarkable experience growing up. >> well, my mother opened her door to a world that would ultimately evolve, but she didn't know that. for example, she used to come to new york every single l year to participate in the international beauty show at the coliseum, which is now the time warner center. and she would take my sister and myself al